Privacy Policy

At FlowingGrid, we are committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, and protect information you provide to us.

1. Information We Collect

We may collect and process the following data:

• Personal Identification Information (e.g., name, email, phone number, billing address)
• Technical Data (e.g., IP address, browser type, device type)
• Usage Data (e.g., pages visited, time spent, interactions)
• Payment Information (processed securely through third-party payment processors)

2. How We Use Your Information

We use your information to:

• Provide and manage our hosting and cloud services
• Process payments and manage subscriptions
• Communicate with you about your account, support requests, or promotional offers
• Monitor usage to improve our services and website
• Comply with legal obligations

3. Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share it with:

• Service providers (e.g., payment processors, security services)
• Legal authorities when required by law, court order, or to protect our rights

4. Data Retention

We retain your personal data for as long as necessary to provide services or as required by applicable law.

5. Data Security

We use industry-standard technical and organizational measures to protect your data, including encryption and secure access protocols.

6. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request data portability
• Withdraw consent where applicable

To exercise these rights, contact us at [email protected].

7. Cookies

Our website uses cookies to enhance your experience. You can adjust cookie settings via your browser.

8. International Users

If you are accessing our services from outside Egypt, please note your data may be transferred to, stored, and processed in Egypt or other countries where our servers or service providers are located.

9. Changes to This Policy

We reserve the right to update this policy at any time.

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 Email: [email protected]