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Terms and conditions

Last Updated: July, 2025

These Terms of Service (“Terms”) govern your use of the services provided by FlowingGrid (“Company”, “we”, “our”, or “us”).

By using our services, you agree to these Terms. If you do not agree, do not use our services.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding agreement to use our services.

2. Services

We offer web hosting, domain registration, cloud hosting, and related services. Features and prices are listed on our website and may change from time to time.

3. Account Registration

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

4. Acceptable Use

You agree not to use our services to:

  • Violate any laws or regulations (including Egyptian cybercrime laws)
  • Host or distribute malware, spam, or abusive content
  • Host, share, or distribute pornographic, adult, or sexually explicit content
  • Infringe upon intellectual property rights
  • Launch attacks (e.g., DDoS) or compromise our infrastructure
  • Engage in any activity that could harm our systems, services, or reputation

We reserve the right to suspend or terminate accounts violating our policies.

5. Payment and Billing

Fees are payable in advance. All services are non-refundable unless explicitly stated. Failure to pay may result in account suspension or termination.

6. Service Uptime and Availability

We strive for high availability but do not guarantee uninterrupted access. Downtime may occur due to maintenance, upgrades, or unforeseen issues.

7. Termination

You may terminate your account at any time. We may suspend or terminate your account for:

  • Violation of these Terms
  • Non-payment
  • Harm to our network or reputation

Upon termination, your data may be deleted permanently.

8. Limitation of Liability

To the maximum extent permitted by law, FlowingGrid shall not be liable for any indirect, incidental, or consequential damages arising out of the use or inability to use our services.

9. Indemnification

You agree to indemnify and hold harmless FlowingGrid, its affiliates, and employees from any claims or damages arising from your use of the services or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the Arab Republic of Egypt. Any disputes shall be subject to the jurisdiction of the courts of Cairo.

11. Modifications

We reserve the right to modify these Terms at any time. Continued use after changes constitutes your acceptance.

12. Contact

If you have questions about these Terms, please contact us at:

📧 Email: [email protected]

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